Operations
and Services
Carolina MedCare
has a variety of services that are available to
our customers 24 hours a day. These
services, as well as our customer relations, are
instrumental to our overall mission of providing
quality transportation services on demand.
Carolina Medcare provides the following
services:
A 24 Hour Communication
Center
to coordinate, evaluate, and service customers
request on demand. The Communication
Center serves as the "brains" of our operation
by qualifying patients based upon medical
necessity, dispatch appropriate resources in a
prompt manner, and insure the customer is
satisfied.
Advanced Life Support Ambulance Transports deal with any invasive procedure including IV therapy, drug
administration, ECG monitoring, defibrillation,
intraosseous fluid administration, etc.
This type of transportation requires at
least one Paramedic and a diver or EMT.
Basic Life Support Ambulance Transports
deal with CPR, Splinting, non invasive oxygen
therapy, bandaging, blood glucose determination
etc. Even some BLS skills are considered
invasive such as esophageal airway placement.
The dividing line is where a skill becomes
invasive (breaks the skin of a patient.)
This type of transportation requires at
least one EMT and a diver or EMT.
Wheel Chair Services
are available to customers as an alternative to
ambulance transportation. Wheel Chair
Units are staffed with a Medical Transportation
Technician that is certified in First-Aid and
CPR. The vans accommodate a variety of
wheel chair specifications and are equipped with
one wheel chair to use in the event of service
complications.
Emergency Evacuation Services are also available to our
contracted healthcare facilities.
Each healthcare facility is required to maintain
an emergency evacuation plan approved through
DHEC.
This plan outlines emergency evacuation
procedures for a facility in case of moving
patients to a safer location.
This plan would cover every type of
emergency or disaster including fire, flood,
tornado, hurricane, chemical spill, to mention a
few.
Carolina MedCare, Inc. will use available resources to
move patients in a safe and timely manner.
In case of a large scale evacuation, we
maintain mutual aid agreements with other
ambulance providers and tour bus companies to
assist if needed.
This is an important service due South
Carolina’s proximity to the coast.
